Dataco Utility Services Celebrates 10 Years of Streamlined Mobile Field Service Management with Flowfinity Software
Flowfinity helps keep Dataco profitable and efficient with happy customers through custom paperless dispatch, work orders, and field team management
VANCOUVER, British Columbia, June 28, 2013 - Flowfinity Wireless Inc., a proven provider of enterprise mobile applications, today announced that its customer Dataco Utility Services recently entered its 10th successful year of field service management with Flowfinity mobile applications. Flowfinity software was originally implemented to replace paperwork and phone calls that were causing delays and inaccuracies in daily field operations.
Using Flowfinity software, Dataco Utility Services created a custom mobile system for dispatch and work order management that provides accurate and real-time information transfer between the office and employees in the field. The solution has increased productivity and customer service levels through timely, detailed updates to its utility company clients about services provided.
Payback of the initial investment in Flowfinity software took about 2 months, and the solution continues to deliver return on investment even in its tenth year of use. After implementing the solution, Dataco realized 50% savings in administrative office staff reductions by eliminating manual spreadsheet processes, and reduced cell phone charges by 30%.
“Over the last 10 years, Flowfinity has continued to streamline our operations and enable us to be more effective and more profitable,” says John Edmunds, President, Dataco Utility Services. “One of our major customers has made the Flowfinity mobile technology that we use mandatory in their bid process.”
To read a case study about the Dataco solution, visit: http://www.flowfinity.com/customers/case_dataco_actions.aspx.
Flowfinity provides a proven, fully customizable solution for building enterprise mobile applications without programming. Since 2000, Flowfinity has helped leading companies across industries empower their mobile workforces to enhance productivity, engage management, and improve business insight through all areas of the organization. By making it easy and fast to mobilize day-to-day business processes on Android, iPhone, iPad, Windows, and BlackBerry mobile devices, Flowfinity enables mobile teams to access, report, and share information when and where they need to. Top global brands in consumer goods and other industries rely on Flowfinity software as the standard technology for automating critical business processes. For more information, visit http://www.flowfinity.com.