Insurance Claims Adjusters at Thornton & Partners Improve Compliance with Flowfinity Mobile Inspections
New case study reveals how Thornton & Partners doubled compliance rates and increased productivity with mobile enterprise apps
VANCOUVER, British Columbia, Mar. 27, 2014 - Flowfinity Wireless Inc., a proven provider of enterprise mobile apps, today released a new case study featuring Ireland's leading insurance adjusting firm, Thornton & Partners. Thornton's team of inspectors in the field was previously using paper forms and cameras to record site inspection details, which resulted in a backlog of data processing at the office and compliance issues with the company's various client agreements.
Thornton selected Flowfinity to provide a more accurate, transparent way for adjusters to collect and retrieve data in the field using iPads and iPhones. The company needed an agile mobile solution, since government regulations and client requirements result in almost weekly changes.
With the use of Flowfinity software, Thornton has improved compliance with service level agreements from 42% to almost full compliance. Many manual tasks have been automated, improving field staff productivity and saving inspectors an hour each day on average. Customers also receive the results from inspections immediately now instead of several days later.
The solution has provided Thornton more consistent data available in electronic format, which enables the company to provide detailed reports to management that were previously too costly to compile. The solution is hosted by Flowfinity in a private cloud for high data security and around-the-clock access to a dedicated database.
"Of all the enterprise mobility products we evaluated, Flowfinity was the most flexible and stable," said Kate Gordon, Business Application Support, Thornton & Partners. "Flowfinity has completely changed the way we run the business."
To read the case study, visit: http://www.flowfinity.com/customers/mobile-inspections-insurance-thornton.aspx.
Flowfinity provides a proven, fully customizable solution for building enterprise mobile apps without programming. Since 2000, Flowfinity has helped leading companies across industries improve productivity, engage management, and improve business insight through all areas of the organization. By making it easy and fast to mobilize day-to-day business processes on smartphones and tablets, Flowfinity enables mobile teams to access, survey, report, and share information when and where they need to. Top global brands in consumer goods and other industries rely on Flowfinity software as the standard technology for automating critical business processes. For more information, visit http://www.flowfinity.com.