Flowfinity Wireless Inc., a leading provider of adaptable applications and fully integrated solutions for the wireless enterprise, today is announcing the publication of a case study on the business benefits for Sales Partnerships Inc, one of the most respected business process outsourcing companies in the world, having deployed Flowfinity Actions on BlackBerry® smartphones from Research In Motion (Nasdaq: RIMM; TSX:RIM).
Sales Partnerships's internally-built CRM system for managing customer accounts and sales activities could not be accessed by sales reps in the field. Flowfinity Actions was implemented using its point & click application creation facility, and then integrated with the existing system. Actions now provides field reps with access to their CRM system as well as with reporting. Actions was selected and deployed to improve sales reps effectiveness in the field. With Actions, all the information is in one place. Reps have the ability to look up records, receive leads, edit and manage records, set and track appointments and reports results.
"I would say it saves about two hours in a work day and another hour at home not having to organize daily paperwork, and complete filing and compiling," says one busy sales rep.
Reporting is another major
feature of the solution. Sets of
reports are automatically generated
on a daily, weekly, and monthly
basis, allowing sales managers and
directors to monitor the activity
and performance of their sales
teams.
"This application is critical to the short and long-term success of our field sales programs. Without a unified system to track, distribute and manage data, the scalability of our organization would have been threatened." Aaron Kullman, Vice President and COO Sales Partnerships Inc. Flowfinity Actions is a multi-purpose wireless application combining access to data, assignment of work, tracking of progress, and reporting of outcomes. The forms based application is designed to improve operations and was proven effective in driving sales with Fortune 500 companies.
Using Flowfinity Actions and BlackBerry smartphones, Sales Partnerships Inc benefited in four ways:
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More Effective Sales Teams
-
Better Analytic Information
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Reduced Paperwork
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Assists Company’s Growth Strategy
Access to a published case study and more details on Flowfinity Actions can be found at
http://www.flowfinity.com/customers/pdfs/Case_SalesPartnershipsInc_Actions.pdf
