Peacekeeper Enterprises Uses Low-Code Technology for Business Process Management Solutions

Region:  Americas
Company Size: SMB
Industry: Consulting, System Integration
Function: Mobile Application Development

The Challenge

Peacekeeper Enterprises LLC. has over 23 years of experience providing business process management solutions and mobile application development services to medium and large-sized organizations. The organization has built over 300 custom mobile applications which have been used by over 250 million people, helping companies manage dynamic workflows and automate complex business processes.

Previously, Peacekeeper built every part of each business process system from scratch. This included mobile and web applications, databases and custom logic. The IT department required specialized developers, as they needed multiple software tools with various programming languages to configure both the front-end and back-end.

"Each application development project exhausted too many resources and took too long to deploy," said Noah Mapstead, Chief Technology Officer, Peacekeeper Enterprises LLC. "The average project took 3 months to complete, but we needed to do it faster. We were looking for powerful automation tool that would enable us to build business applications more efficiently."

The Solution

Peacekeeper selected Flowfinity, a flexible enterprise grade application platform that delivers complete applications from front-end native user apps to a back-end database. Peacekeeper can now build custom solutions for customers much faster with fully automated database configuration, set-up, and maintenance, using a point-and-click editor.

"Flowfinity provides both the front-end and back-end, while still allowing us to have full IT control to maintain system and data integrity," said Noah. "We are able to focus on building the right solution for our customer rather than worry about the technology."

Faster development cycles, reduced deployment time

With Flowfinity's low-code approach, Peacekeeper can build and deploy mobile business applications faster for customers. Entire development projects that previously took 3 months to complete now only take 1 month. Flowfinity's ability to perform one-click, instant publishing of app updates across all desktops and mobile devices allows Peacekeeper to iterate application builds faster, obtain customer feedback and deliver quicker turnaround times.

"Our clients don't want to endure the long process of building a mobile application from scratch, test it, get it approved by the App Store, etc. They want a mobile app that can be quickly created and deployed, and Flowfinity does just that," said Mapstead. "All business application changes are completed within 1 day instead of a few weeks."

"All business application changes are completed within 1 day instead of a few weeks."

Peacekeeper has also eliminated the need to hire specialized developers for coding or learning new programming languages. Flowfinity's intuitive and fully declarative point-and-click editor allows Peacekeeper's IT and operations teams to build mobile applications, helping to meet the demand for mobility by customers.

Applications builders can still leverage other front-end and back-end software tools when necessary. However, the need for these older and lower-efficiency tools has reduced greatly as Flowfinity has automated the application building process.

Powerful workflow features, integration capabilities

When Peacekeeper needs to extend the functionality of the Flowfinity solution, they leverage powerful web services API that allows applications to integrate with other data sources, applications, and external code. Communication is bidirectional, and external workflows required by the customer are possible. Peacekeeper can now build powerful mobile business applications involving 3rd party solutions to accurately reflect the internal processes of its customers.

Flowfinity's flexible integration capability is one of many features Peacekeeper utilizes to build sophisticated end-to-end workflow solutions for its customers.

"Flowfinity provides both the front-end and back-end, while still allowing us to have full IT control to maintain system and data integrity."

Increased profit margins, business opportunities

Flowfinity has helped Peacekeeper generate even more business opportunities. While maintaining the same team of IT personnel, Peacekeeper has doubled its application development output to achieve higher profit margins.

By producing solutions faster for customers, Peacekeeper now spends more time analyzing its customers' complex workflows and business processes to determine areas that would benefit from automation. They can quickly identify business opportunities to continue growing with customers.

"Flowfinity saves us time and increases our net profit by allowing us to leverage the team we already have on-hand," said Mapstead. "We can provide customers with immediate solutions that get them off the ground sooner. This gives us greater opportunities for repeat business with that customer and helps create more sustainable, long-term relationships."

Future

Peacekeeper sees future opportunities in utilizing Flowfinity's real-time dashboards to help customers improve operational intelligence. Custom dashboards can be created in a matter of minutes with Flowfinity's point-and-click editor, and allow organizations to have faster access to critical field information that is visualized in charts. Peacekeeper also saves money by not having to purchase additional data visualization tools or business intelligence software.

"The real-time dashboards work with the same UI so our clients will be able to pick it up easily and quickly," said Mapstead. "We envision customers taking full advantage of Flowfinity's ability to edit data within dashboards. They can easily roll up the data they're working with, spot issues by drilling down, and take immediate action."