Flowfinity software allowed us to customize our own mobile apps and forms to manage all of our daily service activities. By replacing the paper forms that were previously being used with Flowfinity apps on mobile devices, we've eliminated delays, lost forms, and data re-entry.
Veldale Farms Streamlines Agriculture Services Management
Company Size: SMB
Sector: Farming & Agriculture
Function: Work orders, mobile forms, delivery tracking
Veldale Farms Ltd. is a busy farm services business that manages dairy, cash crop, custom farm work, and seed sales. The business requires the remote management of employees, service activities, equipment, deliveries and sales. Previously, Veldale Farms had a number of paper forms in use by employees to report information such as their activities, equipment used, environmental conditions, and billable hours.
Veldale Farms wanted an efficient mobile system for managing daily operations that would replace paper forms, reduce delays and inefficiencies, and improve the accuracy and speed of collecting data in the field.
With Flowfinity, the business has successfully implemented a variety of apps for capturing and accessing critical information on iPhone, Android, and BlackBerry devices. Veldale Farms has achieved:
- Faster billing cycles
- Time savings in the field
- Better customer service
- Reduction of administrative overhead
- More accurate and efficient job reporting
- Streamlined work order management and record keeping
Evert Veldhuizen, Owner and Partner at Veldale Farms, explains the challenges the business was facing and how Flowfinity software has helped them increase revenue and productivity.
What challenges were you facing before Flowfinity?
Our teams are in the field every day delivering a wide range of farming services, and they had to keep track of quite a few different paper forms to record their activities. At times the paperwork would get lost or things wouldn't be written down. If a work order form was left in a tractor, sometimes we wouldn't see it until a couple of weeks later.
Interpreting what was written on the paper forms was also an issue. As our business grew and we hired more employees and started completing more jobs, we realized we needed an easier, more efficient way to manage our daily activities.
What was the impact of those challenges on your business?
It took quite a bit of time to organize and transcribe the paperwork, and sometimes customers wouldn't get their bills until a few months later. If a work order report were misplaced, we would have to underestimate the time spent on the job and charge the customer less. With multiple pieces of equipment and products being used, our hourly charge-out rate can be substantial, and these incidents were costly to our business.
What are you using Flowfinity for now?
We provide a variety of products and farm services, such as spraying and tillage work, for growing crops or feeding livestock. Flowfinity software allowed us to customize our own mobile apps and forms to manage all of our daily service activities. By replacing the paper forms that were previously being used with Flowfinity apps on mobile devices, we've eliminated delays, lost forms, and data re-entry.
We use Flowfinity apps to track a number of aspects of farming operations such as the product used, employee, field conditions, wind speed, weather conditions, billable hours, etc. We also sell product like feed corn, and track all of our deliveries through Flowfinity.
Our employees use their smartphones to report on jobs or deliveries as soon as they're complete. We've customized drop-down menus and added mandatory fields to make sure the data we need is collected and accurate.
We receive the information we need at the office right away, where it is automatically stored in a database that we can search by customer, date, job, or any filter we specify. We can even pull up records on our mobile devices if we are away from the office. We're saving time in the field and getting better information.
|Next: Why Flowfinity||Page 1 | 2|